2. 24/7 Model

Outputs & Products	Description	Date Launched
2023-2024
Primary Care and Community Nursing Framework release notice	The Primary Care and Community Nursing Framework has been developed by primary care and community nurses and outlines how they will contribute to achieving the ambitions of A Healthier Wales and the Primary Care Model for Wales.	February 2024
Primary Care Community Nursing Framework Short Read	The Primary Care and Community Nursing Framework has been developed by primary care and community nurses and outlines how they will contribute to achieving the ambitions of A Healthier Wales and the Primary Care Model for Wales.	February 2024
Urgent Primary Care Centre Final Report UPC - Development Matrix	This is a summary of the Urgent Primary Care Centre Programme Final Report Sept 2020- March 2023.This paper reviews impact and lessons learned during the All-Wales National Urgent Primary Care Centre Programme (UPCC).	October 2023
Multi-Professional Framework for Integrated Working Multi-Professional Framework for Integrated Working - Summary paper Development Matrix for Multi-Professional Working	This paper by the Strategic Programme for Primary Care is the culmination of many months of engagement and significant discussion with all stakeholders. This paper presents a Once for Wales agreed definition, core standards with underpinning quality statements, and evaluation tool for Multi Professional working. The purpose is to support organisations to deliver joined up, person-centred, outcome focused community services.	August 2023
Enhanced Community Care [summary paper] Enhanced Community Care	The paper by the Strategic Programme for Primary Care provides the Once for Wales agreed definition, core standards and underpinning quality statements, of an Enhanced Community Care (formerly virtual ward) model of care and support. Providing a base from which community based services can deliver high-quality evidence-based care to people and populations requiring enhanced community care. This updated paper outlines the ECC Evaluation Framework which includes a set of measures and outcomes. This enables services to demonstrate the value and effectiveness of their ECC model of care and support in a consistent way across Wales. Ensuring people receive safe person-centred care regardless of the population the ECC focuses on, and an opportunity to share learning from this way of working in a consistent way across Wales.	August 2023
7 Minute Briefing: Primary Care and Community Nursing Feedback Workshops	Overview of the Primary Care and Community Nursing Feedback Workshops held in April and May 2023.	June 2023
Developing a Nursing Home Immunisation Model Release Note - Developing a Nursing Home Immunisation Model	This document outlines; Why immunisation by nursing home nurses should be promoted and enabled What needs to be considered when developing a nursing home immunisation model for residents and staff Developing a Peer to Peer Model Testing Nursing Home Immunisations Model for Residents Learning and outcomes from the testing of the model Discussion of learning from nursing home pilot Next steps Recommendations for future development of this work Release Note for the Developing a Nursing Home Immunisation Model	May 2023
Phase 1 Enhanced Community Care Release Note - Phase 1 Enhanced Community Care	This paper by the Strategic Programme for Primary Care is the culmination of many months of engagement and significant discussion with all stakeholders, and provides the Once for Wales agreed definition, core standards and underpinning quality statements, of an Enhanced Community Care (formerly virtual ward) model of care and support.	May 2023
National Framework for Urgent Primary Care Release Note: National Framework for Urgent Primary Care Centres	The aim of the Urgent Primary Care Centre (UPCC) Programme is to provide seamless care, delivered at a local level consistently regardless of organisational boundaries. The programme has sought to design and deliver a new model of urgent care for the population of Wales that have an urgent primary care need providing a service for people within eight hours of contacting their local Health Board Release notice for the National Framework for Urgent Primary Care Centres	May 2023
2022-2023
7 Minute Briefing: Enhanced Community Care (Virtual Wards) Workshop	Overview of the Enhanced Community Care (Virtual Wards) workshop held on 8 February 2023	March 2023
National Community Nursing Specification: Overarching principles, characteristics, and functions of Community Nursing in Wales	The National Community Nursing specification outlines at a strategic level the overarching principles, characteristics, and functions of Community Nursing in Wales for individuals aged 16 and over. The experience of individuals and families using or accessing community nursing services are at its centre, via the use of core principles focused on providing person centred, preventative, safe and effective services.	January 2023
Urgent Primary Care Centres Final Report – Phase 2	This evaluation report provides an overview of progress during the implementation Phase 2 of the Urgent Primary Care Centre (UPCC) Programme April 2021 – March 2022, notes the work carried out, learning, challenges and next steps. This report builds on the early findings documented in the Phase 1 December 2020 – March 2021 Urgent Primary Care Centres Pathfinder report.	December 2022
Plan on a Page – Urgent Primary Care Centres Phase 3	Phase 3 is designed to build on the foundations of the UPCC Pathfinder (Phase 1) and the Implementation Stage (Phase 2)	December 2022
Release Note – Urgent Primary Care Centres Toolkit	The Urgent Primary Care Centres (UPCC) toolkit is a collection of information and resources for stakeholders who may be supporting and driving forward the Urgent Primary Care Centres or for colleagues who have in interest in the work being carried out	November 2022
Release Note -Community Infrastructure Toolkit	The Community Infrastructure (CI) Toolkit is a collection of information, and resources, designed for anyone (inclusive of profession, area, or level of practice) supporting the delivery of place-based care, regardless of setting	November 2022
Community Infrastructure Programme – What Good Looks Like	A one page infographic that outlines ‘what good looks like’ in the Community Infrastructure Programme	October 2022
Community Infrastructure Programme – Process Plan	A one page infographic that outlines the process plan of the Community Infrastructure Programme	October 2022
Regional Facilitated Workshops – Professional Collaboratives for Nursing	National report overview of the regional Nursing workshops	October 2022
Regional Facilitated Workshops – Professional Collaboratives for Allied Health Professionals	National overview of the regional AHP workshops	September 2022
Plan on a Page - District Nursing - Scheduling Dashboard	This plan on a page details SPPC’s plan to investigate and develop a national dashboard for scheduling and visit data for DN services across Wales. This project will examine and will complement other work relating to district nursing being done by DHCW	October 2022
Plan on a Page – Urgent Primary Care Centres Phase 2	The proposed new structure for the national unscheduled care programme will see primary care as one of the key pillars of urgent and emergency care. This is a significant step forward and will support the alignment of the urgent primary care work with developments such as ‘Think 111’ and facilitate an integrated whole pathway approach	April 2022
2021- 2022
Urgent Primary Care Centres Pathfinder - Phase 1	The transformational model for primary and community care, which is a whole system approach to sustainable and accessible local health and wellbeing care, supports the vision set out in A Healthier Wales and is now adopted as the Primary Care Model for Wales.	March 2022
Evaluation Framework Development for Urgent Primary Care Centre Pathfinders in Wales	Evaluation framework development for urgent primary care centre pathfinders in Wales	March 2022
Annex A	Urgent primary care development matrix for national urgent primary care pathfinder panel	March 2022
Annex B	Literature review to support the definition of urgent primary care and urgent care centre	March 2022
Annex C	Developing the national core dataset for urgent primary care centre pathways in Wales. A group concept mapping study with UPCC staff in Wales Report for National Urgent Primary Care Pathfinder Panel	March 2022
Urgent Primary Care Centres Pathfinder	Developing the 24/7 Urgent Care Model - Phase 1 (December 2020 - March 2021) report	March 2022
UPCC Plan on Page – Phase 1	A one page overview of the scope, deliverables and outcomes for UPCC – Phase 1	January 2022
Urgent Primary Care Digital Leaflet	UPC aims to is to provide a multidisciplinary primary care offering, enabling better management of demand, avoiding hand-offs and multiple entry points for a seamless, safe and positive experience for people	November 2021
Primary Care Model for Wales-Accelerated Cluster Development Digital leaflet	Describes how care will be delivered locally, now & in the future, as part of a whole system approach to deliver A Healthier Wales	November 2021
Community Infrastructure Program Digital Leaflet	CIP aims to create collaborative working across community professions & organisations to support recovery & build resilience	October 2021
Fact Sheet 1 - Policy	The Strategic Programme for Primary Care 24/7 Group (with system-wide representation) has identified the design of a 24/7 Urgent Care model as one of its priorities. This aligns to goals 1 - 3 of the six goals.	October 2021
Fact Sheet 2 - Definitions	The need for clarity informed the deliberations of the national pathfinder groups in refining the definitions of urgent primary care and emergency care.	October 2021
Fact Sheet 3 - Workforce	This Fact Sheet from the Strategic Programme for Primary Care (SPPC) presents a summary of key workforce observations from the initial implementation phase of the Urgent Primary Care Centre (UPCC) Pathfinder, along with a series of recommendations and required actions for its next phase of implementation.	October 2021
Fact Sheet 4 - Impact and Value	The Urgent Primary Care Centre (UPCC) Pathfinder is part of Strategic Programme for Primary Care (SPPC).	October 2021
Fact Sheet 5 - Summary		October 2021
BCS Toolkit Bundle A Sub-Acute Final BCS Toolkit Bundle B Rehabilitation Final BCS Toolkit Bundle C D2RA Final BCS Toolkit Bundle D Palliative and EOL Care Final BCS Toolkit E Step Up Care Final BCS Toolkit Core Bundle Final Bedded Community Facilities Mini Test Outputs v1	The Delivery Unit was commissioned by the Strategic Programme for Primary Care 24/7 work stream to review bedded community facilities. In doing so these toolkits were designed to assist Health Boards to: • Review their current bedded community facilities; • Look at where they could apply this resource in regard to D2RA pathways 2 and 3; • Optimise use being made of the facilities for patients; and • Consider the flow of patients through these complex systems to the best effect. The toolkits were “road tested within three Health Boards, a summary of the feedback from those mini pilots, has been included in this publication.	July 2021
2020-2021
All Wales Care Home Framework. Self-assessment checklist for Health Boards	This checklist is supplementary to the All Wales Care Home Framework	October 2020
All-Wales Care Home Framework Supporting All-Wales Care Homes checklist Supporting All-Wales Care Homes checklist (word doc)	This document provides Health Boards with a consistent framework to support the planning and provision of primary and community health care services and the implications for the care home sector.	October 2020
Dental Toolkit to Support COVID-19	This toolkit compiles information that has so far been released and offers guidance and supporting information to enable the continuity of services by dentists at this unprecedented time of pressure. The bulk of the information used in this toolkit is contained in the “Red Alert Phase Escalation” document provided by the All Wales Clinical Dental Leads COVID-19 Group v1.01 03.04.2020 which has been adapted into the toolkit format.	April 2020 Release of Primary Care Dental Services COVID-19 Toolkit
Optometry Toolkit to Support COVID-19	This toolkit compiles published information and offers guidance and supporting information to enable the continuity of services by optometry practices throughout COVID-19.	April 2020 Release of Optometry Practice Services COVID-19 Toolkit
Community Pharmacy Toolkit to Support COVID-19	This toolkit compiles information in relation to Welsh Government objectives for pharmacy, throughout COVID-19. It offers guidance and supporting information to enable the continuity of services, along with practical tips and templates to help contractors navigate their way through the process.	April 2020 Release of Community Pharmacy Contractor COVID-19 Toolkit
2019-2020
Winter planning Framework 2019-20 Framework Template	This work is a co-ordinated consensus view from across all Directors of Primary Care on the key themes to improve winter planning.	Issued via a letter from Simon Dean and Albert Heaney, 2 September 2019.